shipping and payment
payment method
International customers can choose a variety of payment methods:(1) Use PayPal, which is preferred;
(2)Pay by credit card(Credit card payment requires 3D security certification. If your payment fails, please check your credit card balance and IP location. Please try to pay multiple times)
(3)You can send email to sales@imalent.com with the product you want to order,
your shipping address and phone number. We will then create an invoice and send
you an electronic invoice for payment. After payment, we will ship your order.
Coupon / Promotion Code
Only one coupon code allowed per orderFraud prevention measures
To reduce the increasing number of Internet sales fraud attempts, we reserve the right to require you to pay for your orderusing our electronic invoice. We will accept each order on a case-by-case basis. We do encourage customers to pay with
PayPal because it screens credit cards for us and provides customers with fraud protection for sellers. We continue to
accept all credit cards. In some cases, we will refund your credit card payment and send you an electronic
invoice.Please understand that this is a method to reduce the losses caused by fraudulent orders
IMALENT shipping method and shipping time
All products purchased on the IMALENT UK website are free shipping.We will usually ship the same day after receiving your payment during work days.
The tracking number will be updated on the order account and sent to you by email within 3 days.
Our shipping options:
Mainly done by
Royal Post
After dispatching, your Imalent torches should arrive within 5 to 12 business days.
For more information, please visit the terms of service and shipping policies of each shipping company
Order information modification:
What if I enter or provide the wrong address when placing an order?The shipping information is automatically generated based on the "Shipping Address" entered when placing the order.
If the package is returned to us due to an insufficient address, you will be charged shipping costs to reship the package.
If you need to change your order, please call our office immediately or send an email to sales@imalent.com or consult online at the official website
Therefore, if changes need to be made, they must be made quickly. Otherwise, your order will be shipped normally within 24 hours.